Frequently Asked Questions (FAQs)
- Who is F3 Networks Canada Inc.
- Is this 5G or Wireless Equipment?
- Are you a service provider?
- Can the connection be installed now and activated later?
- Why is fiber being installed if I’m not signing up for a service?
- Do I have to use the service once it’s installed?
- Is there any disruption during installation?
- What does the installation include?
- Will this affect my existing internet or phone service?
- I want TELUS services. How can I sign up?
- Is there a commitment, and are there any charges or fees for installation or hookup?
- How many people are involved in the project right now?
- Will this new service be more expensive than what we’ve had before?
- Do I need to be home during the installation?
- What is involved in getting the fibre optics hooked up to a home, and is there an extra charge for the hookup?
- While this work is going on are homes being hooked-up at the same time?
- What is fibre optics and what makes it so great?
- What work is taking place in this area?
- Will this affect my existing services?
- What can I expect during the construction?
- What is the fibre optic installation process?
- Why is this work important?
- How will the work affect my property?
- Do you cut into driveways, and if so, how do the crews repair them?
- What is the process to get fibre to the point of access in the house? Do they still need to dig up my lawn to get the fibre to my house?
- What are the paint lines and flags used for, and how will they be removed?